crex App Privacy Policy

Overview of crex App information

If security and documents cause problems

What information is

Only information necessary to run your account is collected, such as login, device, and support messages; many people from Dhaka use bKash-based accounts for quick operation.

No unnecessary information is requested; you can easily see what is stored inside the crex App.

• Account identification information
• Device and session records
• Messages sent to support

If data protection is not understood

How we store data

During data flow, separate security levels exist; for bKash, Nagad, and Rocket users, payment steps also undergo separate verification.

Session data is stored for a very limited time, making login easier, but unnecessary records do not accumulate

• Encrypted connection is used
• Authorized sessions stay active
• Support records are kept separate

What changes when cookies are

Why cookies are

Cookies remember language, session, and preferences, so settings don't need to be changed repeatedly.

If you wish you can control cookies from the browser, but some features may load slowly, especially on weak 3G networks.

• Language preference is
• Login session remains stable
• Loading is smoother

Questions about your rights

What you can request

Your data can be viewed, corrected, or deleted; the support team usually responds within 12 business days.

If desired, you can disable notifications, limit specific data usage, and request account closure.

• Request a copy of data
• You can correct incorrect
• Right to request deletion

If you have trouble verifying your data

Identity verification

Requests are checked against identity first to reduce the risk of data going to the wrong hands.

Requests from Dhaka, Chattogram, or other cities follow the same steps; the information in crex Login or crex Register is checked for a match.

What happens if another person requests

Authorized agent

Someone can write on your behalf, but proof of authorization and identity is required; otherwise the process won't proceed.

An agent's requests are handled separately; this prevents others from making decisions about your information.

Rules for under 16

Age limit

No data is collected from under-16-year-old users; if any is found, it is removed.

If age is in doubt, extra verification may be requested; this is for child safety.

If you need help

Easily reach support

If you have questions about privacy, cookies, or data protection, contact the crex Contact page to send a message.

For more details, see crex Terms and crex Responsible pages; new crex App users should read this once.

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